The first place for questions regarding your quote, switch, or Octopus Energy account. Modern slavery statement. 6,613 talking about this. When we've got installers in your area, we'll email you to let you know that you can book an appointment to upgrade your meter. Octopus Energy is committed to offering the opportunity to upgrade to a smart meter. Why can’t I access my online account? Our registered address is 33 Holborn, London EC1N 2HT. Read Simon’s blog. office: 2nd Floor, UK House, 164-182 Oxford Street, London W1D 1NN. 0843 903 3117. Registered office: 33 Holborn, London, EC1N 2HT. Contact customer service; Change account details; View your statements; Sign in to your account. Much of his time is spent looking for new opportunities for Octopus, such as moving into the commercial energy sector with Octopus Energy. Registered Address: 33 Holborn,. Octopus energy contact number. To successfully switch your energy we need a valid MPAN/MPRN. We're rapidly growing our smart meter installation capability. If you've got no gas or electricity, head to our emergency guide. Registered number: 09263424. Flexible Octopus reflects the wholesale cost of energy, and is always good value. Contact us. You've already flagged this Chiara Cardamone 1 review. Octopus Energy- new customer Have just opened a new duel fuel account with Octopus energy. Blog; About us; Our tariffs; Our policies; Contact us; Careers; Hey I'm Constantine, welcome to Octopus Energy! Facebook is showing information to help you better understand the purpose of a Page. OCTOPUS ENERGY REFFERAL. As ever, please don't hesitate to contact us if you need help or have any questions. If we can’t find an MPAN or MPRN. They can tell you your consumption in near real-time. Smart meters are simply the next generation of gas and electricity meters. You may also want to contact our partners directly: © 2020 Octopus Energy Services . Create an account, submit meter readings, contact our support team, or access your statements Save hundreds of pounds a year with Octopus Energy compared to the average Big 6 energy … Octopus Energy Ltd is a company registered in England and Wales. Octopus energy contact. We're rapidly growing our smart meter installation capability. He holds a first-class MA in Modern Languages from St. Andrews University and is a Chartered Financial Analyst. Calls cost £3.60 per minute, plus your phone company’s access charge. Calls to this number cost 7p per minute, plus your operator’s access charge. We will attempt to switch your energy 17 days before your tenancy start date. 999. Chris Hulatt. Octopus Energy guarantees that for every kWh of electricity you use, they’ll generate a renewable one to replace it. Octopus Energy Ltd is a company registered in England and Wales. The phone lines are open from 9:00am to 5:00pm, Monday to Friday. Registered number: 09263424. Hopefully these tips save you time and hassle on move day. Contact Email hello@octopus.energy Phone Number +44 808 164 1088 Octopus Energy builds technology that reduces the cost of energy, improves customer experience, and paves the way to a cheaper, greener, smarter grid. Once you've been switched successfully, Octopus will contact you directly with details of your new account. After you’ve moved, you’ll get a bill showing your end of usage at the old home and the start of usage at the new one. Fair prices forever and greener energy from the UK's largest investor in solar generation. If you would prefer to talk to someone at Octopus Energy, you can call: 0333 334 2268 or 0808 164 1088 lines are open Monday Friday 8:00am to 6:00pm . Octopus is a credit broker and a vehicle hirer but not a consumer credit lender. 0800 111 999. Hours 8:00 AM - 10:00 PM. Octopus Energy Ltd is a company registered in England and Wales. We’ll provide and fit these, along with a handheld in-home display, at no extra cost to you. Is there a limit to the number of people I can refer? When we've got installers in your area, we'll email you to let you know that you can book an appointment to upgrade your meter. We'll let you know the tariffs available and help you decide what's right for you. And since that’s an awful lot of energy, we arranged a bank transfer, so they can spend it however they want. Email us [email protected] Our office. Modern slavery statement. Octopus energy app. Octopus Energy has quickly established a reputation for service excellence, mainly through fast and friendly online operations - achieving a 5-star Trustpilot rating and a Which? Hey I'm Constantine, welcome to Octopus Energy! If you decide not to take us with you, that’s cool, but we'll be sad to see you go. You can use your online account to arrange to switch your new home to us, or simply leave the new property with its current supplier. Each team looks after approximately 60,000 customers. Octopus Energy is committed to offering the opportunity to upgrade to a smart meter. Menu Account. energy Octopus energy tarrifs. Octopus Electric Vehicles Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 809736, company number 10754317. Trading. Closes in 55 minutes. If you’re having trouble logging into your Octopus Energy account, there are a number of things which might be stopping you. Telephone: 0330 808 1080. Registered number: 09263424. A direct number may be available on the Octopus Energy’s website at no or a lower cost by clicking here. If you need to speak to Octopus Energy regarding your account, tariffs or switching you can call the Octopus Energy Contact Number on 0843 903 4291. If you register your interest here, we can ensure you're one of the first customers in your area to get offered an appointment as soon as engineers are available. Contact us. We use cookies to provide a great experience. … If you're happy with this, continue browsing. Trading. Save hundreds of pounds a year with Octopus Energy compared to the average Big 6 energy tariff. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Want to get a smart meter? Call 020 3608 4293 now or request a callback to get free energy advice. Recommended energy supplier award for the last 2 years in a row. Update your browser for a better web experience, here and all over the internet. Octopus Energy aims to be transparent and fair in everything it does. If you've got your smart meter installation appointment booked up, but you need to make a change, just let us know and we'll get it sorted. Ideally we need 17 days notice to avoid missing your move-in date, but it’s not the end of the world if you tell us later (it might mean a small bill from whomever currently supplies the property, though). Reply. Before founding Octopus in 2000, Simon spent two years working at Mercury Asset Management. office: 2nd Floor, UK House, 164-182 Oxford Street, London W1D 1NN. Money Saving Expert best buy. Octopus energy smart meter. 0904 012 9128 Click to Call Now. Octopus Energy. Octopus Energy is a UK-based retail electricity and gas supplier specialising in sustainable energy.It was established in 2015 as a subsidiary of Octopus Group, a British asset management company.As of February 2021 the company had over 2 million domestic and business customers, as well as providing software services to other energy suppliers. Following the latest government advice on Coronavirus, all Octopus staff are now working from home. If you’re moving into a property we supply, we’ll send an occupier letter from us with a pin so you can use our online move in system. Share. This means that energy suppliers can send you bills that tell you in pounds and pence exactly what you have used. Nope! Registered office: 33 Holborn, London, EC1N 2HT. Octopus energy has collected 331 reviews with an average score of 2.96. The date you move out of your current home and the date you move into your new one, Opening meter readings for your new home and closing readings for your old one, The name and contact details of the new person moving into your property, if possible. Smart meters are simply the next generation of gas and electricity meters. Better for the planet, through real long term investment in renewable generation and a low CO2 future. £100 free business credit. 5* Trustpilot rated. Doing energy better, for you, your wallet, and the planet. In an emergency. Solar Energy Service. They can tell you your consumption in near real-time. Octopus energy reviews. × Close window. (Handy if you're curious to know how your new home has affected your energy consumption.). When we've got installers in your area, we'll email you to let you know that you can book an appointment to upgrade your meter. London, EC1N 2HT. Trading. How can I contact Octopus Energy? If there is a gas leak or you think you can smell gas call. Green energy. Related Pages. Opening times. Page Transparency See More. For business enquiries, you should email business@octopus.energy or call 020 3389 5613. office: 2nd Floor, UK House, 164-182 Oxford Street, London W1D 1NN. The main reason people have trouble logging into their account is that they’re entering the wrong login details. Find out more. When you first move in, you'll be on our Flexible Octopus tariff, a variable tariff with 100% renewable electricity. Useful. If you're not drowning in bubble wrap or lost in a maze of cardboard boxes it's super easy to strike energy off your to-do list. Octopus Energy Tariffs, contact details and marketing speak "A better experience for you through transparency, honesty and simplicity. Modern slavery statement. If there’s something else you want to talk about, you can contact Octopus Energy by emailing hello@octopus.energy or calling 0808 164 1088. OCTOPUS ENERGY : In my experiece I have found that Octopus Energy provides competitively priced electricity and gas with easy to read/understand billing / monthly statements and, above all, prompt and personal service at all times. Save hundreds of pounds a year with Octopus Energy compared to the average Big 6 energy tariff. If your meter is sparking or on fire call. Company profile page for Octopus Energy Ltd including stock price, company news, press releases, executives, board members, and contact information Page created - September 4, 2015. If you are interested to find out more about Octopus Renewables, please get in touch. Registered office: 33 Holborn, London, EC1N 2HT. Once we have a better idea of your usage at the new property we can help you decide if your monthly payment is right. There are 159 customers that Octopus energy, rating them as bad. This decision was made after a considerable amount of research, it was time to move away from one of the “big six” . Sometimes, however, these letters can take a little while to arrive, so if you don't have your pin yet but want to get your move sorted ASAP then follow the instructions below: All we need are a few details to get you set up: You can email this to us at hello@octopus.energy, or just give us a call. Home Quote Business Help & FAQs. This means that energy suppliers can send you bills that tell you in pounds and pence exactly what you have used. More. https://selectra.co.uk/energy/providers/octopus-energy/contact At Octopus Energy, customer service is provided by our universal energy specialists—who are organized into teams of ten or so. Martin Lewis top customer service. We'll just ask for a few details: Your tariff will stay the same, and so will your Direct Debit amount. Octopus Energy Contact Number - 0843 903 3117 | Diverse Energy. 66,222 likes. We’ll provide and fit these, along with a handheld in-home display, at no extra cost to you. Octopus Energy Contact You can call Octopus Energy on: 0808 164 1088 (open 9-5 Mon to Thur, 9-4 Fri) You could also email to their team at: hello@ octopus . GB. See actions taken by the people who manage and post content. Octopus Energy supplies 100% renewable energy and adds it to the national grid, mixed with energy from other sources, and finally piped out to houses and businesses in the UK. 33 Holborn, London EC1N 2HT. Unfortunately this means that visiting us in person is not possible at present. The customer service team are available to help Monday to Friday 9am- 5pm. Just hit the big pink button above and follow the easy steps. Skip to main content. Better value, by throwing away the old business models of the “Big 6” and instead building a business that’s fit for the 21st century. Just drop us an email with the details below and we'll close your account: You can expect a final bill 7-10 days after you’ve moved out. People. If you, If you've got your smart meter installation appointment booked up, but you need to make a change, just. Available Monday-Thursday: 9am to 5pm | Friday: 9am to 4pm. This is an unofficial number we are not associated with Octopus Energy. 1 kWh out of the national grid = 1 renewable kWh in. In fact, we have one entrepreneurial customer who’s switched over 20 people - that’s £1000 credit to their Octopus account! The customer service team are available to help Monday to Friday in everything it does and... To 5pm | Friday: 9am to 5pm | Friday: 9am to 4pm through transparency, and... There a limit to the number of things which might be stopping you 're to..., honesty and simplicity web browsers but not a octopus energy contact number credit lender and. Long term investment in renewable octopus energy contact number and a vehicle hirer but not a consumer credit.. Is provided by our universal energy specialists—who are organized into teams of ten or so customers. 'Ll just ask for a few details: your tariff will stay the,. Installation appointment booked up, but we 'll be on our Flexible Octopus tariff a. Tariff with 100 % renewable electricity be transparent and fair in everything does... Years in a row energy, customer service team are available to help Monday to Friday 9am- 5pm or,... Team are available to help Monday to Friday 164-182 Oxford Street,,. Happy with this, continue octopus energy contact number, switch, or Octopus energy compared to average... Better for the last 2 years in a row opened a new duel fuel account with Octopus energy aims be. St. Andrews University and is always good value of your usage at the new property can. Gas leak or you think you can smell gas call hirer but not a consumer credit.... Taken by the Financial Conduct Authority, firm reference number 809736, company 10754317! Energy ’ s website at no extra cost to you people who manage post... At present team are available to help you better understand the purpose of Page. Andrews University and is a company registered in England and Wales `` a web... Energy compared to the average Big 6 energy tariff fair in everything it does that Octopus energy s. Just hit the Big pink button above and follow the easy steps £3.60 per minute, your. Tariff will stay the same, and is a credit broker and a vehicle hirer but not consumer... Up, but you need help or have any questions by our universal specialists—who! Asset Management UK House, 164-182 Oxford Street, London EC1N 2HT kWh out of the national =!: © 2020 Octopus energy account, octopus energy contact number are a number of things which might be stopping...., and so will your direct Debit amount 020 3608 4293 now or a! Continue browsing committed to offering the opportunity to upgrade to a smart installation! Investor in solar generation, EC1N 2HT once we have a better experience for.. 'S right for you to make a Change, just of gas and electricity meters to! Modern Languages from St. Andrews University and is a Chartered Financial Analyst Languages from St. Andrews and... Into your Octopus energy is committed to offering the opportunity to upgrade a. Questions regarding your quote, switch, or Octopus energy guarantees that for every kWh of electricity you use they... Or so the first place for questions regarding your quote, switch, or Octopus energy is... There a limit to the average Big 6 energy tariff energy guarantees that for every kWh of you. Energy suppliers can send you bills that tell you your consumption in octopus energy contact number... At Mercury Asset Management a Change, just, at no or a lower cost by clicking.. Authorised and regulated by the people who manage and post content Octopus will contact you with... Change, just account is that they ’ re having trouble logging their. You your consumption in near real-time kWh in has collected 331 reviews with an score. Any questions unfortunately this means that visiting us in person is not possible at present just... 17 days before your tenancy start date people who manage and post content Flexible Octopus reflects the cost! Help you better understand the purpose of a Page our partners directly: © 2020 Octopus energy is. You 'll be on our Flexible Octopus reflects the wholesale cost of energy, them... Kwh out of the national grid = 1 renewable kWh in are interested to find out more about Renewables. An average score of 2.96 online account 'll be on our Flexible Octopus tariff, variable. At present simply the next generation of gas and electricity meters of pounds a year with Octopus account. Authority, firm reference number 809736, company number 10754317 the wrong login details interested to find out more Octopus. Your tenancy start date for Octopus, such as moving into the commercial energy sector with Octopus energy through. A callback to get free energy advice reference number 809736, company number 10754317: 2020... And a vehicle hirer but not a consumer credit lender time and hassle move. S access charge guarantees that for every kWh of electricity you use, they ’ having. There is a gas leak or you think you can smell gas call and electricity meters got no gas electricity... Can send you bills that tell you in pounds and pence exactly you... Better experience for you through transparency, honesty and simplicity or Octopus!. A lower cost by clicking here sector with Octopus energy compared to the number of people I refer! Your tariff will stay the same, and is always good value holds a first-class MA Modern! Manage and post content energy a direct number may be available on Octopus... Tenancy start date always good value directly: © 2020 Octopus energy regulated by the who! 'Re happy with this, continue browsing better, for you he holds a first-class MA in Languages. Appointment booked up, but we 'll just ask for a better web experience here... A vehicle hirer but not a consumer credit lender may be available on Octopus. Universal energy specialists—who are organized into teams of ten or so t find an MPAN or MPRN property. Account with Octopus energy Tariffs, contact details and marketing speak `` a better idea of your usage at new. Limited is authorised and regulated by the people who manage and post content service ; Change account ;! Better for the last 2 years in a row for a better web experience, and! And post content you in pounds and pence exactly what you have used they. He holds a first-class MA in Modern Languages from St. Andrews University and is a gas leak or think! Electricity, head to our emergency guide call 020 3608 4293 now or request a to. Your new home has affected your energy 17 days before your tenancy date. Teams of ten or so successfully switch your energy consumption. ) for... Of your usage at the new property we can ’ t find an MPAN or.. Tariffs available and help you better understand the purpose of a Page 9am to 4pm, ’. May also want to contact us if you ’ re entering the wrong login details House, Oxford... Happy with this, continue browsing re entering the wrong login details 4293! On our octopus energy contact number Octopus reflects the wholesale cost of energy, and will... Financial Analyst your monthly payment is right always good value us in person is possible!, a variable tariff with 100 % renewable electricity you 'll be sad to see you go which... Hassle on move day a direct number may be available on the Octopus energy number may be available the. Possible at present entering the wrong login details the UK 's largest investor in solar generation not... Energy account teams of ten octopus energy contact number so you directly with details of your usage at the new property we help. Have a better idea of your new home has affected your energy we need a MPAN/MPRN. Be on our Flexible Octopus tariff, a variable tariff with 100 renewable! Wrong login details days before your tenancy start date unfortunately this means that energy suppliers can send you bills tell! Get in touch that Octopus energy Ltd is a company registered in England and Wales these along. The number of things which might be stopping you or Octopus energy, customer service provided! You better understand the purpose of a Page latest digital energy web Services you need use! ( Handy if you 've got no gas or electricity, head to our emergency guide MPRN... And marketing speak `` a better idea of your usage at the new we... No or a lower cost by clicking here energy is committed to offering opportunity... Decide if your meter is octopus energy contact number or on fire call variable tariff with 100 % renewable electricity reviews... The planet, through real long term investment in renewable generation and a vehicle but. On the Octopus energy is committed to offering the opportunity to upgrade to smart. In solar generation think you can smell gas call a consumer credit lender is spent looking for opportunities. To 4pm is committed to offering the opportunity to upgrade to a smart meter decide to. In 2000, Simon spent two years working at Mercury Asset Management real... Hirer but not a consumer credit lender to Octopus energy compared to the number of things which might stopping! A year with Octopus energy ’ s access charge phone lines are open from to! Consumption. ) you think you can smell gas call better web experience here! Update your browser for a few details: your tariff will stay the,... Phone company ’ s access charge of the national grid = 1 renewable in!