My wife and I have been members of BECU for nearly two decades. BECU has taken a turn into the realm of shady practices that you might expect from the larger corporate banks, those practices that likeley drove many of their members into their doors to begin with. We'd love the opportunity to talk with you further about what happened and see how we can help. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. We're sorry this was your experience with us over the past weekend. We may also ask to see your driver’s license or other identifying documents. I was also informed that all of the imposed fees resulting from the fiasco that lead to my initial review (over $600) had finally been reversed. Click the button below to log in. We offer higher interest rates on our checking and savings accounts so your money works harder for you. I feel…", "I have been a customer of Seattle Credit Union for several years and I have been pleased over and over again and with incredibly attentive service, excellent banking policies, and most importantly the refreshing feeling of being…", "This dude is responsive, polite, informative and casual. I don't have a choice in bill size anymore do you know how worthless 100 dollar bills are? 182 Reviews (800) 233-2328 Website. The office is fantastic and spacious! All residents are eligible. If you'd like to be contacted, please send us a direct message here and include your full name, a good contact number and a brief description of your situation and we'll follow up with you. We'd be happy to speak with you further about your feedback. Nghia and Chanlika are great. They will ensure more 20's are in the ATM but were unwilling or unable to talk about how there is no full service branch in the south sound which what what I am actually pissed about. She also told me that at that point my account would not be reinstated. The computer told me my wait time would be 3 minutes. Not noon, not five. I ended up opening an account at Umpqua so he has some access to our funds and I'll be keeping a majority of our funds in the BECU account. I don't understand why they don't get a new ATM machine. F-U BECU now I can attempt to break this bill which a lot of places don't accept or drive my ass to tukwilla to go to an real branch to get decent bills. Then they had me reapply and they lost the loan information. 9/10/2019We're sorry this is your impression of us, Awesome. F-U BECU now I can attempt to break this bill which a lot of places don't accept or drive my ass to tukwilla to go to an real branch to get decent bills. I believe it has to do with the interest bearing account, but not sure. They will ensure more 20's are in the ATM but were unwilling or unable to talk about how there is no full service branch in the south sound which what what I am actually pissed about. Congratulations BECU you make me hate banks all over again. We're sorry this was your experience with us over the past weekend. Equal Housing Opportunity Lender. This from a bank! If you do not wish to leave BECU, click the X in the top right corner. Started trying to get a new home loan. Worst customer service I have ever had. Deals & Discounts
If not, select No Thanks. BECU has taken a turn into the realm of shady practices that you might expect from the larger corporate banks, those practices that likeley drove many of their members into their doors to begin with. After my initial review, someone finally reached out to me and showed some of that humanity that was missing from BECU. Here are four convenient ways to update your personal account information at BECU: Log into Online Banking and select Edit Profile.There you will see a link to Change Email Address and Change Address/Telephone Number. Complete the Consumer Account Servicing Request form.. Change your name by following steps found here. They don't care about their members anymore and they are not the friendly local not for profit they once were. If you plan on applying in person, please schedule an appointment before stopping by. BECU doesn't care about the costumers that live and work in the south sound. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I also explained that I had never intended to not pay what I actually owed, and that I had attempted to multiple times. Here's one reason: my 13 year old daughter made about $1.00 of interest in her b of a savings account over 3 years - literally, about 3 cents per month. One or two more branches would help everyone a great deal. Tucked away in the corner of a Safeway store and not much bigger than a broom closet, the staff at this credit union branch can help members with many services and/or issues-- or at least point you in the right direction. I'm still satisfied with them till now. I asked that she just have Rebecca call me. I spent it and I owe it. I was told that my complaint had made its way to the attention of the vice president, and that steps were being taken to make sure that this didn't happen to anyone else. I was told that my complaint had made its way to the attention of the vice president, and that steps were being taken to make sure that this didn't happen to anyone else. We appreciate your kind words, Joanne! It has okay customer service ,on the phone and in person, but that's if you can even get to a customer representative in a reasonable amount of time. My husband and I have been with BECU for many years. Jun 01, 2020. All of the negative reviews are spot on. Hate this bank and location. The times I have banked here I have had great customer service. If you have an issue reach out. Other Loan Payments and Correspondence. BECU P.O. But I guess you get what you pay for.The manager here is great and the tellers are hit and miss, but at the end of the day, the area is grossly undeserved (and I can only imagine that is why some of the tellers are sometimes grumpy). I was very happy with BECU and the refreshing level of humanity they exhibited in the world of banking. If not, select No Thanks. Posted Mar 18, 2019 in:
Mail checks payable to: BECU. Thanks! The only reason I am here is to avoid the hassle of changing banks and for the free checking. Member FINRA/SIPC. The only reason I am here is to avoid the hassle of changing banks and for the free checking. Click the button below to log in. I am very pleased with the terms of my loan and the options available to me now as a BECU member, I found their customer service to be exceptional. They will ensure more 20's are in the ATM but were unwilling or unable to talk about how there is no full service branch in the south sound which what what I am actually pissed about. I'm staying at BECU. It's critical to protect our community and team members. The computer told me my wait time would be 3 minutes. This was around 2:30 on a Tuesday. She changed to BECU - and one year later she's earned almost $30 interest on the same amount of money. Contact the business for more information about recent service changes. 3 other reviews that are not currently recommended, American Family Insurance - Lieu Vuong Agency, Find more Banks & Credit Unions near BECU. BECU provides financial services to credit union members in local communities from 59 branch locations in 34 cities and 2 states. We apologize for any inconvenience. If you wish to leave BECU's Website, select Continue. It couldn't be the same woman, of course not, she was unavailable to take my call in the first place, right! Click the button below to log in. Their APR% can't be beat but that's the only good thing about this bank. The loan officer in Kent has been out sick, got turned down even though I have excellent credit. I'd like to believe that there may still be a credit union that does business with human tellers who care about their fellow humans, and if there is I'll bring them my family's business. Poor service and poor business practices. We've shared your compliments with the team. I was apologized to and asked to forward an apology to my daughter on BECU's behalf as well. We'd love the opportunity to talk with you further about what happened and see how we can help. Started trying to get a new home loan. Overnight Physical 12770 Gateway Dr S Tukwila WA 98168. Thanks for being a BECU member! We will reach out via private message. I switched 90 percent of my banking to Navy Fed years ago. If you'd like to chat, please send us a direct message here and include your full name and phone number and we'll follow up with you. F-U BECU now I can attempt to break this bill which a lot of places don't accept or drive my ass to tukwilla to go to an real branch to get decent bills. Apply for a motorcycle loan and membership in three easy steps: You can apply for a motorcycle loan within Online Banking. Every encounter I've had…", Open during Covid-19 Call for a Free Consultation Tax Services Full Service…. Once we get all immigration petitions finalized and approved, we'll be moving solely to BECU. I switched 90 percent of my banking to Navy Fed years ago. Thanks for being a BECU member! Get business hours, phone, map and address for each location. However, if I don't have it by the time they decide to tack back on the $600+ in fees (that they admitted were ridiculous to begin with, given the facts in the case) they won't see a dime of it. Then they had me reapply and they lost the loan information. Thank you. If you have the option, BANK ELSEWHERE. See our Events Calendar for a schedule of upcoming BECU community events. 1/27/2020Thanks for your thoughtful review, Lisa! Their mobile app definitely has some room for improvement. It's 2019, HOW is this possible or acceptable?? I explained what had gone on previously and what Rebecca and I had discussed. Thank you for your review. That was disappointing. Thanks! Please note (or take a screen capture) the following steps before proceeding: Please note: BECU is partnering with LendKey, a third party service provider of online Student Loan origination and servicing. It was unfortunate that it took a negative review to get the resolve I had pleaded for with BECU so many times before then, but at least I finally got it, right?I was grateful for the call and the decision to finally I told the loss management representative who called me (ironically while my daughter and I were in the middle of opening a new account for her at another financial institution after our horrible experience) that after not being listened to and getting nowhere, I had honestly written off paying BECU anything. After your account is opened, you'll have 120 days to. Your trust is our top concern, so businesses can't pay to alter or remove their reviews.
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